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Confidentiality

Confidentiality

In all matters concerning our patients, our staff are instructed in the need for complete confidentiality. Any contact with the doctors, nurses or staff will be treated in complete confidence.

All patient information held by the practice will only be sent to other clinicians, ie hospital consultants, private referrals, departments within secondary care, departments within community health services, following discussion with the patient. Any information to be forwarded to non-medical personnel, ie solicitors, social services, will only be sent once a signed confirmation of permission form has been received.  


ACCESS TO HEALTH RECORDS BY PATIENTS

The implementation of data protection legislation in early 2000 changed patients' statutory rights of access to their health records. All manual and computerized health records about living people are accessible under the Data Protection Act 1998. Competent patients may apply for access to their own records, or may authorize a third party, such as a lawyer, to do so on their behalf. Parents may have access to their child's records if this is in the child's best interests and not contrary to a competent child's wishes.

People appointed by a court to manage the affairs of mentally incapacitated adults may have access to information necessary to fulfil their function. If you would like to see your medical records or obtain a copy of them please write to the business manager who will arrange an appointment for you to see your records with a doctor present. (The presence of a doctor is necessary so that any medical information can be explained to you.)


THE FEES FOR ACCESSING YOUR MEDICAL RECORDS

TO PROVIDE ACCESS AND COPIES:

  • Records held totally on computer: £10
  • Records held in part on computer and in part manually: a reasonable fee up to £50
  • Records held totally manually: a reasonable fee up to £50

TO ALLOW PATIENTS TO READ THEIR RECORDS (WHERE NO COPY IS REQUIRED):

  • Records held totally on computer: £10
  • Records held in part on computer and in part manually: £10
  • Records held totally manually: £10 unless records have been added to in the last 40 days when no charge can be made.


 
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